Terms of service

PUREFORM BOTANICALS™
Last Updated: June 2026

These Terms & Conditions govern your use of this website and your purchase of products from PureForm Botanicals™.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

1. Company Information

This website is operated by:

LUMILUXGLOW LTD
Trading as PureForm Botanicals™
124 City Road
London
EC1V 2NX
United Kingdom

Email: hello@pureformbotanicals.com

2. Products

We make every effort to accurately display product descriptions, ingredients, images and pricing.

Due to the natural nature of many of our products, variations in colour, texture, scent and appearance may occur.

These variations do not constitute defects.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel or limit any order at our discretion, including where:

  • Products are unavailable
  • Pricing errors have occurred
  • Fraudulent activity is suspected
  • Incorrect information has been provided

An order confirmation email does not constitute acceptance of an order.

4. Pricing

All prices are displayed in GBP (£) unless otherwise stated.

Prices may be changed at any time without notice.

The price charged will be the price displayed at the time of purchase.

5. Payments

Payments are processed securely through approved payment providers.

We do not store your full payment card information.

Accepted payment methods are displayed during checkout.

6. Shipping

Shipping times are estimates only and are not guaranteed.

PureForm Botanicals™ is not responsible for delays caused by:

  • Courier services
  • Customs inspections
  • Weather conditions
  • Circumstances beyond our reasonable control

Customers are responsible for providing accurate delivery information.

7. Returns & Refunds

Please refer to our Returns & Refund Policy for full details.

For hygiene and safety reasons, opened or used cosmetic, skincare and honey products cannot be returned unless faulty or supplied incorrectly.

8. Product Disclaimer

Our products are intended for cosmetic, personal care and general wellness use only.

Product descriptions, website content and customer reviews are provided for informational purposes only.

Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition.

If you have allergies, medical conditions, are pregnant, breastfeeding or under medical supervision, consult a qualified healthcare professional before use.

Always review ingredients carefully before use.

Discontinue use if irritation occurs.

9. Allergies

Customers are responsible for reviewing ingredient lists before purchasing.

PureForm Botanicals™ cannot be held responsible for allergic reactions resulting from ingredients disclosed on product packaging or product listings.

Patch testing is recommended before full use.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product names
  • Branding
  • Images
  • Graphics
  • Text
  • Product descriptions

is the property of LUMILUXGLOW LTD trading as PureForm Botanicals™ and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the website unlawfully
  • Attempt to gain unauthorised access to systems
  • Disrupt website functionality
  • Copy or misuse website content
  • Transmit malicious software or harmful code

12. Limitation of Liability

To the fullest extent permitted by law, PureForm Botanicals™ shall not be liable for:

  • Indirect losses
  • Consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Delays outside our reasonable control

Nothing in these Terms excludes liability where exclusion is prohibited by law.

13. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the content, privacy practices or policies of third-party websites.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon publication on the website.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

For any questions regarding these Terms & Conditions, please contact us at:

hello@pureformbotanicals.com

LUMILUXGLOW LTD
Trading as PureForm Botanicals™
124 City Road
London
EC1V 2NX
United Kingdom